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 New Security Features
What is the new security feature?

Users of CU Online have always authenticated themselves to gain access. From now on, CU Online will reciprocate and will also authenticate itself to you.

You will know with every certainty that you are visiting CU Online because you will be presented a graphic and phrase each time you logon to PBC Credit Union.

Has my password changed?

No. The answer you provide to the "challenge question" is separate from your regular Internet Suite login password.
 
The credit union provides protection to members for electronic transfers by encrypting all data transfers and relying upon your User ID, Password, and Authentication to verify the transaction. The credit union’s effort to secure electronic banking does not secure the internet or transaction of information on the internet. The credit union does not provide a member any protection for electronic transfers that occur via a third party website or portal. The credit union does not provide protection for email transfers or data transfers utilizing your personal computer. The credit union shall not be liable for any loss, harm, or fraud resulting from the introduction of a computer virus, worm, or other malicious code in your computer or access device. A User ID and Password is required to log in to our services. Services are provided through a secure connection. If you have difficulty logging in, click the Forgot your password link, call Guardians Credit Union at 561-686-4006 or email us at inquiry@guardianscu.coop -DO NOT send personally identifying information (i.e. Acct #, SS #, etc) in your email.
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